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Offline Payments

Offline payments allow parents to pay for their registration purchases with a check or cash. It is the responsibility of the administrator to collect and record the cash or check payment.


When the check option is enabled, the purchaser is able to pay for the order using a credit card after initially selecting the check payment option. When this happens, fees are not charged to the purchaser, they are charged to the organization. To avoid this scenario, disable the check option.

Enabling Offline Payments

  1. In the Admin, navigate to Store > Setup.
  2. Scroll down to the Advanced section.
  3. Check the Checks/Cash option for the Registration or Online Store.

Store Payment Methods

Once enabled, parents will see the following option during checkout:

Offline Checkout

Recording Offline Payments

After the order is placed, administrators can record the receipt of checks or cash by:

  1. In the Admin, navigate to Store > Orders.
  2. Find the order you are receiving payment for (Search for the order number or purchaser's name).
  3. Scroll to the Payment Information section, click on the View button next to the desired transaction.

    Offline Transactions

  4. The transaction detail will show the item is not paid. Click the Mark Paid button.

    Offline Detail

  5. Enter the check number or leave blank for a cash payment.

    Offline Check

  6. Once entered, the Paid attribute is changed and the transaction activity log reports who received the payment.