HelpOut Support
Events
Event Types
HelpOut has four event types — Show Up!, Bring It!, Sign Up!, and Gift It! — and this is how to choose between them.
Collect RSVPs and a headcount. Guests answer Yes, Maybe, or No, tell you how many are coming, and get a calendar invitation.
List the things you need for an event and let guests claim them. Set a limit on each item so you don't end up with twelve bags of chips.
Pick the days, set the hours, and HelpOut cuts them into time slots people can claim. Ideal for parent-teacher conferences and volunteer shifts.
Collect contributions from a group toward a gift card for a teacher, coach, or volunteer, and let them choose from over 1,000 retailers.
Address Books
Messaging
Sharing and Invitations
Entries and Results
Contributions and Payments
How money works in HelpOut — contribution limits, processing fees, receipts, and what happens when a Gift It! event closes.
For gift recipients — how to use your redemption code and choose your gift card from over 1,000 retailers.
Account and Security
Your HelpOut profile, time zone and language settings, how sign-in works across FutureFund products, and how to close your account.
Link your HelpOut team to your school's FutureFund account so your volunteer roster fills in automatically and your HelpOut events show up on the family calendar.
Invite co-chairs and committee members to your HelpOut organization so everyone can create and manage every event together, plus how to rename your organization.
API and Integrations
Need Help
Have a question, need some help or advice, reach out to our support team. We're here to help!