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Getting Help

Support Scene

Info

At this time, we are only able to provide support to FutureFund admins. Parents should contact the school for assistance. If the school is not able to address the issue, they can escalate to our support team.

We've worked hard to provide articles, tutorials, best practices, and FAQs to help you get the most out of FutureFund. However, if anything is unclear or if you need help, please don't hesitate to reach out to us.

To open a support ticket with FutureFund support, send an email to support@futurefund.com and include the following information:

  • Name of the school you are writing in about
  • Description of the problem and expected results
  • URL (address) of the page
  • Screenshot or attachment

For security, we require the request originate from an email address in the Admin's User Manager.

Browser Information

Our support team may ask for browser details to help us diagnose the issue. A great, safe, way to share anonymous information about your browser is to send us the result provided by this link: https://www.whatsmybrowser.org/

This will not reveal any personal information including browser history, passwords, accounts, or bookmarks.