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Account Management

Account Overview

Account Owner

The account owner is a single individual listed as the billing and administrative contact for your school. The owner can only be changed by the current owner to another user in the User Manager.

  • In the Admin, navigate to Settings > Account
  • In the Account Information section, click the Edit button
  • Select the desired owner from the drop-down and click Update

Account Owner

Once you change the owner, you will no longer be the owner and will not be able to change it back.


Reply-To Email Address

FutureFund sends all emails from the noreply@futurefund.com email address. This address is not monitored and will be returned to the user as undeliverable. Schools have the option to specify a Reply-To address for outgoing emails. With a custom address, schools will be able to respond to parent replies.

To customize the Reply-To address:

  • In the Admin, navigate to Settings > Account
  • In the Account Information section, click the Edit button
  • Update the Reply-to email address
  • Click the Update Account button

Account Owner

Notes:

  • You must be the account owner to update the address.
  • This feature does not change the From address in an email, only the Reply-to address.
  • This is an account level setting, all emails from all school sessions will be affected.

Statement Descriptor

The statement descriptor is the name shown on the parent's credit card statement when a purchase is made. The statement descriptor will always be prefixed with FF* followed by the name of your organization. For example, if the name of you school is Skylark Elementary School and your statement descriptor is SKYLARK EL, the parent's credit card statement will read FF*SKYLARK EL.

To customize the Statement Descriptor address:

  • In the Admin, navigate to Settings > Account
  • In the Account Information section, click the Edit button
  • Update the Statement Descriptor
  • Click the Update Account button

Account Owner

Notes:

  • The statement descriptor must be between 5 and 18 characters and can only include numbers, letters, and spaces.